HOW LONG BEFORE MY ORDER SHIPS?

Due to the current COVID-19 situation, shipping time may be extended for some of our more popular products that are out of stock, as we are currently behind schedule on the production. You can refer to the product page of the product you purchased to check on the actual shipping time frame. Please bear with us as we try our best to get your order out to you as soon as possible! If you want more information about your order, please reach out to our customer service officer. 

WHERE CAN I FIND MY TRACKING?

All orders are traceable via a tracking link provided in your shipping confirmation email. 

WHERE DOES TIMEWILLFLIP SHIP?

We ship to almost everywhere in the world. If you don’t see shipping option for your countries during checkout, please send us an email at sales@timewillflip.com

DO I HAVE TO PAY DUITES AND TAXES?

Some countries apply duties or VAT on import shipments. You are responsible for any such extra taxes or fees your government applies to get the package delivered. TIMEWILLFLIP will do the best we can to provide the best international shipping experience possible, but much of the process is out of our control, and is in the control of your countries' officials and mail systems.

WHAT IF I REFUSE DELIVERY?

Refused packages—and those that are not received due to negligence on the part of the recipient—are refunded once received by us, less the cost of shipping to and from the destination country, as well as any applicable duties and taxes.

WHERE IS THE ORDER DELIVERED FROM?

Our products are delivered from our workshop in Hong Kong.

OTHER NOTE

We are not responsible for any un-completed and wrong address. If the package returned because of un-completed address, wrong address and unclaimed, buyers have to take responsibility for extra charge shipping fee. Please kindly ensure the accessibility of the address.